Troubleshooting

Articles that are designed to help users resolve issues they're having with the site.

• Why is my Referral Not Shown in ERIN?
• How Do I Get Credit for Referrals Made Outside of ERIN?
• How Do I Check if My Referral Link was Sent Successfully?
• Why Haven't I Received My Eligible Bonus?
• Why Can't I Sign in to ERIN? (Chrome)
• Why Can't I Login with Microsoft Edge?
• How Do I Change Language and Currency?
• How Do I Manually Add Employees?