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Clear Cache & Cookies

A guide to clearing Cookies for ERIN.

Clear Cache + Cookies

When ERIN has software updates, it may be necessary to clear your cache to ensure that you are able to sign in and use the program properly.


To clear your cache/cookies in Google Chrome, please follow the steps shown below.

  • Click on the lock icon in the left-hand side of the address bar.

  • From the menu, select Cookies, find app.erinapp.com, and click on it.


  • After clicking on app.erinapp.com, click “remove” at the bottom of this menu, and then click done.

  • After these steps have been completed, refresh your window and sign back into ERIN.