FAQs
Frequently asked questions about Referrals, Bonuses, and Admin Capabilities
- How to Make a Referral
- How Do I Check if My Referral Link was Sent Successfully?
- Learn about How Bonuses are Paid
- Why haven't I received my eligible bonus?
Admin Features
Support for administrators and managers using ERIN
- Learn About Bonus Tools for Admins
- How to Create a Report with ERIN Report Builder
- Learn How to Update a Referral's Status Manually
Troubleshooting
Articles that are designed to help users resolve issues they're having with the site.
- Why Haven't I Received My Eligible Bonus?
- Why is my Referral Not Shown in ERIN?
- How Do I Get Credit for Referrals Made Outside of ERIN?
- Why Can't I Sign in to ERIN? (Chrome)
- Why Can't I Login with Microsoft Edge?