Overview
In this article, users will learn how and when bonuses are paid.
1. Check if Bonus is Valid
For a bonus to be paid out, a candidate must have referral status "Hired" and bonus status "Eligible" or "Pending".
1.1. Referral Status
From your dashboard, select "My Referrals" (Fig. 1a).
Figure 1a
Next, verify that your candidate's status under "My Referrals" is "Hired" (Fig. 1b).
Figure 1b
If your candidate's referral status is not listed as "Hired" in ERIN, you will not be paid a bonus for that referral.
To troubleshoot why a referred candidate isn't in your "My Referrals" page, go to Why is my Referral Not Shown in ERIN?
1.2. Bonus Status
From your dashboard, select "My Bonuses" (Fig. 1c).
Figure 1c
Next, verify that the bonus status of your candidate is not "Ineligible" (Fig. 1d).
Figure 1d
If your candidate's bonus status is listed as "Ineligible" in ERIN, you will not be paid a bonus for that referral.
To better understand the different bonus statuses and what they mean, go to Learn about Bonuses.
2. When will my Bonus be Paid
Depending on bonus status, the date you'll be paid for referring a candidate differs.
2.1. Pending
If your bonus status is "Pending", the payout date is listed next to the text "Eligible on" (Fig. 2a).
Figure 2a
2.2. Eligible
If your bonus status is "Eligible", the date your bonus will be paid out should be listed in your company's bonus policy (Fig. 2b). To troubleshoot why you haven't received your bonus yet, go to Why Haven't I Received My Eligible Bonus?
Figure 2b
2.3. Paid
If your bonus status is "Paid", you should have received your bonus by now (Fig. 2c). If your bonus status is "Paid" in ERIN yet you haven't received payment, contact your company's Recruitment or Talent Acquisition team to verify your payroll information.
Figure 2c
3. How will my Bonus Be Paid
Your bonus will be paid according to your company's bonus policy. To find your company's policy, scroll to the bottom of your dashboard (Fig. 3).
Figure 3
If you still have questions regarding payment, contact your company's Recruitment or Talent Acquisition team.